256-bit SSL Encryption
All data transmitted between your device and kedai88 servers is protected with industry-standard 256-bit SSL encryption, ensuring your sensitive information cannot be intercepted by third parties.
Secure Data Storage
Member personal data is stored on servers protected by multi-layered access controls. Only authorised personnel may access member information for legitimate operational purposes.
No Data Selling
Kedai88 does not sell, rent, or disclose your personal information to third parties for marketing purposes without your explicit consent. Your data belongs entirely to you.
Secure KYC Verification
Our identity verification (KYC) process follows strict security protocols. Documents you submit are processed securely and stored in accordance with regulatory compliance requirements.
Transparent Cookie Controls
We clearly explain the cookies used on the kedai88 platform and their purposes. You can manage your cookie preferences through your browser settings to control your online experience.
Member Rights Protected
As a kedai88 member, you have the right to access, correct, and request the deletion of your personal data. A straightforward request process is available through our customer support.
1 Introduction
Kedai88 is fully committed to protecting the privacy and personal data security of every member using our platform. This Privacy Policy explains in detail how we collect, process, use, store, and in certain circumstances disclose your personal information when you register, log in, and use kedai88's services.
This document forms part of the overall agreement between you and kedai88, and should be read together with Terms and Conditions and Responsible Gaming Policy us. By registering an account or continuing to use the kedai88 platform, you agree to the terms set out in this Privacy Policy.
2 Information Collected
Kedai88 collects information from you through several channels when you interact with our platform. The types of information we collect are as follows:
Information you provide directly:
- Full name as shown on your official identification document.
- Date of birth for age eligibility verification (18 years and above).
- An active email address for communication and account verification.
- Mobile number for two-factor authentication and important notifications.
- Bank account or e-wallet details for processing deposits and withdrawals.
- Copies of identity documents (KYC) such as a national ID, passport, or driving licence.
Automatically collected information:
- IP address and general location information.
- Browser type, operating system, and device information.
- Game activity logs, login timestamps, and transaction records.
- Platform usage data such as pages visited and session duration.
- Cookies and similar tracking technologies that help us understand usage patterns.
| Data Type | Purpose of Collection | Legal Basis |
|---|---|---|
| Identity Information | Account verification & KYC | Regulatory Compliance |
| Financial Information | Deposit & Withdrawal Processing | Contract Performance |
| Technical Data | Security & Fraud Prevention | Legitimate Interest |
| Game Data | Service Improvement | Legitimate Interest |
| Communication Data | Customer Support & Notifications | Member Consent |
3 How We Use Your Data
The information we collect is used solely for the legitimate operation of the kedai88 platform and to deliver the best possible experience to you. Specifically, we use your data to:
- Account management: Create, verify, and maintain your account on the kedai88 platform.
- Transaction processing: Process deposits, withdrawals, and all financial activity in your account securely and accurately.
- KYC/AML Compliance: Meet legal requirements related to identity verification and anti-money laundering compliance.
- Platform security: Detect and prevent fraudulent activity, account breaches, and system abuse.
- Customer support: Resolve enquiries, complaints, and disputes that you submit to our team.
- Service communications: Send important notices regarding your account, transactions, policy changes, and promotions you have agreed to receive.
- Platform improvement: Analyse usage patterns to improve platform performance, interface design, and overall user experience.
- Responsible gaming: Monitor gameplay patterns to identify members who may need support relating to their gaming habits.
4 Information Sharing
Kedai88 does not sell, rent, or trade your personal information to any third party. However, in certain limited circumstances, we may share your information with the following parties:
- Payment providers: Required transaction information is shared with payment providers and financial institutions to process your deposits and withdrawals.
- Game providers: Minimal game data is shared with game software providers to ensure a smooth and fair gaming experience.
- Regulatory body: kedai88 complies with all information disclosure requirements mandated by applicable laws and relevant authorities.
- Technical service providers: Cloud infrastructure and cybersecurity providers that help us operate the platform securely, subject to strict confidentiality agreements.
5 Data Security
Your data security is our priority. kedai88 implements a range of technical and organisational measures to keep your personal information protected from unauthorised access, loss, or misuse at all times.
- 256-bit SSL encryption for all data communications between the platform and your device.
- Passwords are stored using irreversible one-way hashing algorithms.
- Multi-layered access controls to ensure only authorised personnel can access sensitive data.
- 24/7 continuous security monitoring with automated intrusion detection systems.
- Periodic security audits by independent third parties to identify and address any vulnerabilities.
- A clear incident response procedure in the event of any data breach.
While we take all reasonable steps to protect your data, no system can guarantee 100% absolute security. We therefore encourage you to also take precautions such as using a strong password and not sharing your login credentials.
6 Cookie Policy
Kedai88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
- Essential cookies: Required for core platform functions such as login session verification and account security. These cookies cannot be disabled.
- Performance cookies: Help us understand how members use the platform for continuous improvement purposes. This data is collected anonymously.
- Functional cookies: Save your preferences such as language and display settings to provide a more personalised experience.
- Analytics cookies: Enable us to analyse platform traffic and usage patterns for strategic planning purposes.
You can manage and delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the kedai88 platform and your overall experience.
7 Your Rights
As a kedai88 member, you have rights regarding your personal data that we fully respect. These rights include:
Right of Access
You may request a copy of the personal data we hold about you at any time through customer support.
Right to Rectification
If any of your information is inaccurate or incomplete, you have the right to request an immediate correction.
Right to Erasure
You may request the deletion of your personal data, subject to legal compliance requirements that obligate us to retain certain records.
Right to Object
You may object to the processing of your data for direct marketing purposes at any time, without penalty.
Right to Data Portability
You may request your data in a machine-readable format for transfer to another service where applicable.
Right to Restriction
You may request that we restrict the processing of your data under certain circumstances while a dispute is being resolved.
To exercise any of the above rights, please contact the kedai88 customer support team via live chat. We will process your request within a reasonable timeframe, not exceeding 30 business days depending on the complexity of the request.
8 Data Retention Period
Kedai88 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable laws and regulatory obligations.
- Active account data: Retained for the duration that your account remains active on the kedai88 platform.
- Financial transaction records: Retained for a minimum of 7 years in accordance with anti-money laundering (AML) and financial regulatory compliance requirements.
- KYC documents: Retained for a minimum of 5 years following account termination in accordance with legal requirements.
- Support communication logs: Retained for 3 years for reference and dispute resolution purposes.
- Technical data and security logs: Retained for 12 months for security investigation and fraud prevention purposes.
When data is no longer needed and there is no legal obligation to retain it, we will securely delete or anonymise it using industry-recognised methods.
9 Third-Party Links
The kedai88 platform uses third-party game and payment providers that have their own privacy policies. While we select partners that uphold high data protection standards, kedai88 is not responsible for the privacy practices of those third parties.
We encourage you to read the privacy policies of any service providers you interact with through our platform. If you have concerns about how any third party handles your data, please contact us and we will help clarify the relevant data-sharing relationship.
10 Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the kedai88 customer support team is available 24 hours a day, 7 days a week via live chat on our platform.
You may also reach us via our official email address listed in the footer of this website. We are committed to responding to all privacy-related enquiries within 3 business days. For more complex cases, the resolution process may take up to 30 business days.