Member Eligibility
Registration is open to individuals aged 18 and above only. Only one account is permitted per person, IP address, and device. All information provided must be accurate and up to date.
Bonus & Promotions Terms
All bonuses are subject to the stated wagering requirements. Bonuses cannot be directly converted to cash without fulfilling the specified conditions.
Deposit & Withdrawal
Deposits are processed instantly. Withdrawals are processed within 5 to 30 minutes upon completion of KYC verification. Minimum and maximum withdrawal limits apply per transaction.
Account Security
You are responsible for keeping your account password confidential. kedai88 will not be held liable for any losses resulting from the disclosure of your login credentials to a third party.
Prohibitions & Termination
Kedai88 reserves the right to suspend or terminate any account found to be involved in fraud, multi-account usage, or any activity that violates these terms, without prior notice.
Dispute Resolution
All disputes will first be resolved through Kedai88's internal process. Management's decision is final on all matters relating to gameplay and transactions.
1 Introduction
Welcome to Kedai88. These Terms and Conditions constitute a legally binding agreement between you ("Member") and Kedai88 ("Platform", "we", "us") regarding your use of the website, mobile application, and all services provided by Kedai88. By accessing, registering, or using any part of this platform, you automatically agree to be bound by all terms, conditions, policies, and guidelines set out in this document.
These Terms and Conditions should be read together with Privacy Policy and Responsible Gaming Policy kedai88, all of which together form the entire agreement between you and this platform. If you do not agree with any part of these terms, you are advised not to use kedai88's services.
2 Member Eligibility
To register and use Kedai88's services, you must meet all of the following eligibility requirements without exception:
- Be at least 18 years old or the age of majority as defined by the laws of your jurisdiction, whichever is higher.
- Registering and using an account solely on your own behalf, not on behalf of any other person or business entity.
- Not being on any self-exclusion list or responsible gaming program that restricts your access to online gambling platforms.
- Not having been found guilty of any fraud or money laundering offence related to an online gambling platform previously.
- Playing with legitimate personal funds and not from any unlawful source.
3 Account Registration
Each individual is only permitted to hold one account only at Kedai88. Holding multiple accounts under the same individual — whether using a different name, email address, phone number, IP address, or device — is strictly prohibited and constitutes a serious violation of these terms.
During registration, you are required to provide accurate, complete, and current information including your full name, date of birth, active email address, and mobile phone number. This information will be used for identity verification (KYC) before your first withdrawal is processed.
- Your account password must be strong and unique. Do not reuse the same password across other accounts.
- Do not share your login credentials with anyone, including family members or friends.
- Contact customer support immediately if you suspect your account has been compromised.
- Kedai88 will never ask for your password via email, live chat, or phone.
The KYC process involves verification of identity documents such as a national ID, passport, or driver's license. Submitted documents must be clear, valid, and unexpired. Kedai88 reserves the right to request additional documents if deemed necessary.
4 Deposit & Payment
Kedai88 accepts deposits via a wide range of popular payment methods in Malaysia, including direct bank transfers (Maybank, CIMB, Public Bank, RHB), Touch 'n Go eWallet, GrabPay, and other methods listed on the Deposit ours. All deposits are processed automatically and credited to your account within minutes.
- The bank account or e-wallet used for the deposit must be in your own name. Deposits using another person's account are not permitted.
- The minimum deposit amount is as specified on the deposit page and may change from time to time.
- All deposits are non-refundable once credited to your gaming account, except in technically verified cases confirmed by Kedai88.
- Kedai88 does not charge any hidden fees on deposits. Any charges are the sole responsibility of your payment provider.
5 Fund Withdrawal
Withdrawal of winnings at Kedai88 is processed within 5 to 30 minutes for verified applications. Your KYC process must be fully completed before your first withdrawal can be processed.
- Withdrawals may only be made to a bank account or e-wallet registered in your own name and verified through the KYC process.
- Minimum and maximum withdrawal limits per transaction are subject to your membership tier and chosen withdrawal method.
- Members who receive a bonus must meet the associated wagering requirements before the bonus funds or any winnings derived from them can be withdrawn.
- Kedai88 reserves the right to request additional verification, including supporting documents, before processing large withdrawals.
- Withdrawals suspected of being linked to fraudulent activity or money laundering will be placed on hold pending investigation.
6 Bonus & Promotions
Kedai88 offers a variety of bonuses and promotions from time to time to reward our loyal members. Each bonus and promotion is subject to specific terms stated on the Promotions ours, and members are required to read and understand the terms and conditions before accepting any offer.
- Wagering requirement: Most bonuses require you to wager a specified amount before the bonus funds or any winnings from them can be withdrawn. This requirement is clearly stated in each offer.
- Validity period: Each bonus has a set validity period. Bonuses that are unused or whose conditions are not met within that period will expire automatically.
- One bonus at a time: Generally, only one active bonus is permitted at any one time unless otherwise stated.
- Bonus abuse prohibition: Any attempt to abuse the bonus system, including the use of multiple accounts or low-risk wagering strategies specifically designed to meet wagering requirements, is strictly prohibited.
- Kedai88 reserves the right to void bonuses and related winnings if there is evidence of abuse.
7 Game Rules
All games at Kedai88 — including slots, Live Casino, fish shooting, and sports betting — have their own specific rules available within the game interface or help section. Members are required to understand the rules of each game before playing.
- Game results generated by an independently audited Random Number Generator (RNG) system are final and cannot be disputed.
- Any technical failures or internet connection disruptions during gameplay are the member's responsibility. Kedai88 will not be held liable for losses resulting from disruptions on the member's end.
- In the event of a technical issue on kedai88's end that affects game outcomes, each case will be reviewed individually and a fair resolution will be determined by our technical team.
- The use of automation software, bots, or any tools that provide an unfair advantage is strictly prohibited.
8 Member Conduct
Kedai88 is committed to maintaining a safe, fair, and enjoyable gaming environment for all members. The following conduct is strictly prohibited on our platform:
- Using offensive language, making threats, or harassing other members or customer support staff.
- Colluding with other members to cheat the system or manipulate game outcomes.
- Registering an account using another person's identity or falsified information.
- Taking any action that could damage the reputation or operations of Kedai88.
- Spreading misleading or false information about the Kedai88 platform to others.
9 Privacy & Data Protection
Kedai88 takes member privacy very seriously. All personal information you provide to us is collected, stored, and processed in accordance with Privacy Policy our comprehensive one.
In summary, we use your information for account verification, transaction processing, regulatory compliance (KYC/AML), and service improvement. We do not sell or disclose your personal information to third parties for marketing purposes without your explicit consent.
- All data is transmitted via SSL 256-bit encryption to ensure secure communication.
- You have the right to request access, correction, or deletion of your personal data, subject to applicable legal requirements.
- Kedai88 retains transaction logs and gaming activity records in line with anti-money laundering compliance requirements.
10 Liability Limits
To the extent permitted by law, Kedai88 shall not be liable for any indirect, consequential, or punitive losses arising from the use of this platform, including but not limited to:
- Financial losses resulting from gaming or betting carried out by the member.
- Service disruptions due to scheduled or unplanned system maintenance.
- Losses resulting from technical failures beyond kedai88's reasonable control.
- Any act or omission by third parties, including payment providers or game suppliers.
Kedai88's maximum total liability to any member under any circumstances is limited to the amount deposited by that member within the 30 days preceding the claim.
11 Account Termination
You may close your kedai88 account at any time by contacting our customer support team via live chat. Prior to closure, any valid balance will be processed for withdrawal in accordance with standard procedures.
Kedai88 also reserves the right to suspend or terminate a member's account without prior notice in the following situations:
- Confirmed that the member is under 18 years of age.
- Confirmed identity fraud or use of false information during registration.
- Suspected or confirmed money laundering or illegal activity.
- Repeated use of multiple accounts or systematic abuse of the bonus system.
- Violation of any part of these terms and conditions deemed serious by Kedai88 management.
12 Terms Amendment
Kedai88 reserves the right to amend, update, or add to any section of these Terms and Conditions at any time at our sole discretion. Members will be notified of any material changes via a notice on the website or through their registered email.
Continued use of the Kedai88 platform after any amendment to these terms constitutes your acceptance of the revised terms. If you do not agree with the changes, you are required to stop using the platform and close your account.
These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any dispute that cannot be resolved amicably through Kedai88's internal process will be referred to the relevant dispute resolution body.
For any enquiries regarding these Terms and Conditions, please contact the Kedai88 customer support team via live chat, available 24 hours a day, 7 days a week. We are ready to assist you with any questions or concerns you may have.